This Privacy Policy describes how the official website of the Meghalaya New and Renewable Energy Development Agency (MNREDA), Government of Meghalaya, handles information of visitors. It is framed in line with the Guidelines for Indian Government Websites (GIGW) and the Digital Personal Data Protection Act, 2023 (DPDPA), as applicable.
Scope
This policy applies to the public website operated for MNREDA (including pages such as schemes, notices, tenders, directory, contact and feedback). It does not automatically apply to external websites linked from this portal.
No automatic collection of personal identity
This website does not automatically capture any specific personal information from you (such as name, phone number or e-mail address) that allows us to identify you individually, merely because you browse the site.
Information you choose to provide
If you choose to provide personal information—for example by submitting the Contact Us or Feedback form (name, e-mail address, subject and message)—we use that information only to:
- respond to your enquiry or feedback;
- help you obtain the information or assistance you have requested; and
- improve public services where your feedback is relevant.
We collect only the minimum data needed for these purposes. Submission of these forms requires your explicit consent and acknowledgement of this Privacy Policy.
Technical information
Like most websites, we may process technical data such as Internet Protocol (IP) address, browser type, operating system, date and time of visit, and pages viewed, for security, audit and troubleshooting. We do not attempt to link such technical data with your personal identity unless an attempt to damage, misuse or compromise the website or its services is detected, or where required by law.
Cookies and local preferences
This website uses essential cookies required for security and session management. Accessibility preferences (for example text size and high-contrast mode) may be stored in your browser’s local storage. We do not use advertising or third-party tracking cookies on this website.
Disclosure and sharing
MNREDA does not sell or rent personally identifiable information volunteered on this website. Information may be shared only:
- with authorised officials of MNREDA / Government of Meghalaya for the purpose for which it was collected;
- with NIC or hosting / security partners strictly for operating and securing the website; or
- where disclosure is required under law, court order, or lawful request of a competent authority.
Retention
Contact and feedback messages are retained only for as long as needed to process your request and meet administrative, audit or legal obligations, after which they are deleted or anonymised in accordance with MNREDA’s retention schedule.
Security
Reasonable security safeguards are applied to protect information from loss, misuse, unauthorised access, disclosure, alteration or destruction, consistent with government hosting and CERT-In oriented practices.
Links to other websites
This site may contain links to other government or non-government websites. Once you leave this website, you are subject to the privacy and security policies of the destination site. MNREDA is not responsible for the privacy practices of external sites.
Contact
For privacy-related queries concerning this website, contact MNREDA at Near BSF Camp, P.O. Mawpat, Shillong – 793012 / 793019, Meghalaya, or use the Contact Us form.